Privacy Policy
ShreeGold Website
MASTROPAY TECHNOLOGIES PRIVATE LIMITED
1. INTRODUCTION
MASTROPAY TECHNOLOGIES PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ShreeGold e-commerce website ("Website"). Please read this Privacy Policy carefully.
By using our Website, you consent to the data practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following personal information when you register, place an order, or interact with our Website:
Account & Order Information:
- Full name and contact details
- Email address and phone number
- Billing and shipping address
- Payment details (processed securely via payment gateways)
- Order history and preferences
Optional Information:
- Wishlist items
- Product reviews and feedback
- Marketing communication preferences
2.2 Automatically Collected Information
Technical Data:
- IP address and browser type
- Device information and operating system
- Website usage analytics
- Cookies and session data
2.3 Information from Third Parties
Payment Partners:
- Transaction confirmation details
- Fraud prevention checks
Logistics Partners:
- Delivery status updates
- Tracking information
3. HOW WE USE YOUR INFORMATION
3.1 Service Provision
- Order processing and delivery
- Account creation and management
- Providing customer support
- Sending order confirmations and updates
3.2 Legal and Compliance
- Tax and invoicing compliance
- Fraud prevention and dispute resolution
- Compliance with applicable laws
3.3 Service Improvement
- Analyzing website usage patterns
- Improving shopping experience
- Developing new features
- Personalizing product recommendations
- Market research and analytics
3.4 Communication
- Customer support communication
- Promotional offers (with user consent)
4. DATA SECURITY
- Secure Socket Layer (SSL) technology for payments
- Encryption of sensitive data
- Access controls and monitoring
- Regular security audits
5. YOUR PRIVACY RIGHTS
- Access and update your personal information
- Request deletion of your account and data (subject to legal requirements)
- Opt-out of promotional communications
- Control cookie preferences through browser settings
7. CHILDREN'S PRIVACY
Our Website is not intended for individuals under 18 years. We do not knowingly collect information from minors. If you believe a minor has provided personal information, please contact us.
8. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review third-party privacy policies before sharing information.
9. PRIVACY POLICY UPDATES
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of these changes.
10. GRIEVANCE REDRESSAL
If you have concerns regarding your data or this Privacy Policy, please contact us. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
11. CONTACT INFORMATION
MASTROPAY TECHNOLOGIES PRIVATE LIMITED
General Inquiries & Privacy Matters:
- Email: support@shreegold.in
- Phone: +91 78371 47546
Registered Office:
Global Business Park, National Highway 1, Sarop Nagar, Ludhiana, Punjab 141008Ludhiana, Punjab, 141008
CONSENT
By using the ShreeGold Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.